FAQs

How do I know your amber is authentic?

Our amber is 100% natural. There are various techniques to check if it is true amber, we will kindly teach you.

 

What is minimum order?

Minimum order is 100 Euro (without taxes and shipping).

 

How long will it take to deliver my ordered items?

Usually it takes around 45 days after you confirm your order. However, it greatly depends on your order quantity and special requests.

 

Can I return products which I have already received?

You may return or exchange items. You will receive your exchange or refund within three weeks.

 

How can I pay?

We accept wire transfer and PayPal payments.